Haitong International Software Token Help

Haitong International Software Token is an application that allows you to generate One Time Password (OTP). Haitong International Software Token is a unique and additional safeguard from cyberattack compared to the traditional password authentication alone. Haitong International Software Token also allows you to register this strengthened safeguard for various accounts of your preference in a single device.

Register a New User Account

You need to register for using Haitong International Software Token. At the login page of Web Trading Platform, click on "Software Token Register" button. You will then be requested to provide your Login ID, Password, Registered Mobile Phone Number and Registered e-mail Address. An email with the tips of how to activate your Haitong International Software Token will be sent to your email address shortly. Finally, you have to follow the tips, input an Activation Code sent to you via SMS, and create your own PIN in Haitong International Software Token application.

IMPORTANT: You need access to Internet in order to register.

For registering an extra Account, please take the followings steps

  1. Launch Haitong International Software Token application.
    NOTE:If you have not registered any account on your device, by clicking the URL in the e-mail, you will be brought to the Add Accounts screen. If you have already registered in any other occasion, you would not be asked to create a PIN again unless your register expired.
  2. The logo of Haitong International is found at the top left hand corner after opening the Navigation Bar. You will find an Account List after clicking on the logo of Haitong International. Select "+" for a register.
  3. On the Add Account screen, enter information in the following fields:
    1. Login ID: Enter the Login ID you created on the Web Trading Platform.
    2. Activation Code: Enter the activation code you received in the SMS.
  4. Click on Save.
    The new PIN setup screen appears.
  5. Enter a new PIN in the PIN and Confirm PIN fields.
  6. Click on Done.

Generating a OTP

To access Haitong International trading channels, you need to generate the One-Time Password (OTP) using the Haitong International Software Token application installed on your device. To generate the OTP, you need to enter the PIN on the Generator screen of the Haitong Software Token application. Perform the following steps to generate the OTP:

  1. Launch Haitong International Software Token application.
  2. Enter the PIN in the Enter PIN field
    NOTE:The PIN required on this screen is the one that you created at register.
  3. The application generates the OTP automatically.
    NOTE:You need to enter this OTP as the second authentication factor.